Bill Payment

Cottage Hill Water Works, Inc. offers a wide variety of convenient payment options for our members. Simply choose the option that best suits your needs.

Electronic Billing

We now have electronic billing. Simply sign up to have your bill sent by email instead of receiving a postcard bill. You will also have the option of printing a pdf bill and have access to your billing history. 

Payment by Credit/Debit Card

We are now accepting credit/debit card payments online through our customer portal. Vendor fees are applied. Click on the green "Pay Your BIll Now" button located to the right or at the bottom of this page to get started.  Have your account number handy from the upper left corner of the bill, and your personal CID number listed just above the red writing. 

Payment by phone

To make a phone payment please call 850-542-8588  Vendor fees applied.  You will need your account number as well as the personal CID number from the bill, printed just above the red writing.  If the account number is not recognized, use just the base number without the number after the dash. 

Payment By Mail

If paying by check or money order through the mail, please send all payments with your payment coupon. To avoid late fees, please mail your payment at least five-seven business days before the due date specified on your bill.

Payment Drop-off Location

You may pay your bill in person at our office address. We accept cash, check, credit/debit cards or money orders. To avoid longer wait times, please note that Mondays, Fridays and the first day after a holiday are normally very busy.  There is also an after-hours mail drop box to the left of the front window.

Payment Through Financial Institution Online Bill Pay

Many financial institutions such as major banks offer their customers the ability to pay their bills via an online bill payment service (through your bank's website). Normally, these services debit the customer's checking or savings account to pay the bill. Depending on the financial institution, they may or may not charge a fee for the service. Payments may take up to 10 business days to post to the customer's account. Please consult with your bank for more information.

Recurring ACH payments

We now offer recurring ACH Payment.  This payment will be automatically drafted from your checking account the 1st of each month for the current balance due (including past due amounts, if applicable).  Just fill out the form on the "Forms & Reports" tab and bring it into our office and we will get the account set up.